Inspiring a Better Healthcare System

We partner with our customers to reduce costs, create efficiencies, and effectively manage complex workflows. Together, we are accelerating the journey toward improved lives and healthier communities.


A hospital network in Kansas City had a problem with their existing outsourced medical coding services. A significant percentage of their denials was due to coding errors.


The hospital had a dedicated in-house coding team as well as an outsourced team. ICD-10 was being adopted across the healthcare industry during this period and the hospital was in a dilemma on whether this was a good time to streamline their coding process.


NYX’s coding team worked with the hospital for a month along with their in-house team and made a coordinated effort to put balances and checks in place for the coding process. We also trained their in-house coding team on ICD-10 migration.


With a coordinated work effort, the denials due to coding dropped to less than 2% from as high as 25%.