Inspiring a Better Healthcare System

We partner with our customers to reduce costs, create efficiencies, and effectively manage complex workflows. Together, we are accelerating the journey toward improved lives and healthier communities.

Summary

A healthcare provider with over 45 providers in Charlotte, NC faced a daunting challenge of streamlining their billing processes while also expanding the size of some of their other groups during a time of significant growth. 

Challenge

NYX’s coding team worked with the hospital for a month along with their in-house team and made a coordinated effort to put balances and checks in place for the coding process. We also trained their in-house coding team on ICD-10 migration.

Solution

NYX gained an in-depth knowledge of the client’s requirements, moved a skilled team onshore to work with them and understand their processes and how to plan, implement and execute the new plan. 

Result

We created a seamless process between the front end desk at the clinic, transcription team, billing and AR team to ensure that large revenue leaks were plugged and revenue outcomes were optimized

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